Urban Indian consumers are increasingly conscious of sustainability, but when it comes to actual purchase decisions, price still dominates shopping behaviour. According to a new study by the Great Lakes Institute of Management, Gurgaon, many city shoppers want eco-friendly products but are cautious about paying a significant premium for them—revealing a growing “conscious-but-practical” consumer mindset.
Consumers Value Eco-Friendly Products, Yet Demand Affordability
The report highlights that sustainability is now firmly on the radar of urban shoppers, with a significant proportion expressing an interest in environmentally responsible products. However, nearly 58 % of respondents indicated they were only willing to pay up to about 10 % more for greener alternatives, pointing to cost sensitivity as a barrier to fully embracing sustainable goods.
This trend underscores an important nuance in the Indian market: urban consumers care about the planet but expect brands to make sustainability affordable and accessible. Authenticity and transparency in sustainability claims are increasingly important as well, with many shoppers seeking substantiated eco-credentials rather than marketing buzzwords.
Preferences Reflect Everyday Decisions
While sustainability matters, practical considerations like value, convenience and cost continue to guide purchase decisions. Other surveys show that while around 84 % of urban shoppers express a preference for sustainable products when given a choice, only around 27 % consistently follow through with responsible purchases—illustrating a gap between intent and action.
Categories like fast-moving consumer goods (FMCG) see more frequent sustainability considerations, since these items form part of everyday life and offer clearer and immediate eco-benefits.
For fashion and lifestyle brands targeting urban India, the message is clear: sustainability alone isn’t enough to win customers unless it comes with competitive pricing, transparency and convenience. Companies that can combine eco-friendly credentials with affordability and verified claims stand to gain customer trust and loyalty in this increasingly discerning market.
For more style updates & exclusive fashion stories follow indiafashionicon.com
